10 Worst Airlines in World: Ranked from Worst to Best

Worst Airlines in the World

Ever wondered, What is the worst airline in the world? Flying can be stressful, and choosing the right airline can make all the difference between a relaxing journey and a travel nightmare. While there’s no single final ranking, airline ratings can be a valuable tool when planning your trip. In this article, we’ll look at what’s considered bad about an airline and reveal which airlines are consider as world’s worst airlines.

What Makes an Airline “Bad”?

Before we look into the worst airlines world, let’s define what makes an airline terrible. Here are some key criteria to acknowledge worst airline ever:

  • On-time performance: Are you constantly facing delays and cancellations? On-time arrivals are crucial for seamless travel.
  • Customer service: Does the airline treat its passengers with respect and respond on time to issues?
  • Passenger comfort: Is there enough legroom? Are the seats comfortable? Does the airline offer basic amenities for a pleasant flight?
  • Baggage handling: Lost luggage can be a major stress. Look for airlines with a good track record on baggage handling.
  • Claim processing: If you encounter problems, does the airline offer a fair and efficient claims process?

10 Worst Airlines in the World

Below is the table of 10 worst airline in the world ranked from worst to best according to customer’s opinion:

RankAirlineOn-Time PerformanceCustomer OpinionClaim Processing
1Spirit6.76.73.6
2Frontier6.37.02.2
3Egyptair5.17.45.0
4JetBlue6.57.94.2
5British Airways5.98.11.0
6Alaska Airlines8.08.13.1
7Air Canada5.78.23.1
8Air Europa7.48.22.4
9Gulf Air7.98.31.4
10Turkish Airlines5.88.55.1

Top 10 Worst Airlines in the World

So, what are the worst airlines of the world to fly? Here are some airlines that consistently rank low based on the criteria we discussed:

1. Spirit Airlines

Known for its budget-friendly fares, Spirit Airlines comes with trade-offs. Their on-time performance score sits at a mediocre 6.7, and customer satisfaction scores a similar 6.7, indicating potential shortcomings in service and amenities. While their claim processing score of 3.6 is slightly better than others on this list, it still suggests navigating claim processes might not be the smoothest experience and can be considered a terrible flight to fly.

  • On-Time Performance Score: 6.7
  • Customer Opinion: 6.7
  • Claim Processing: 3.6

2. Frontier

Frontier Airlines falls short in both on-time performance (6.3) and customer satisfaction (7.0). Passengers have reported issues with the airline and rates it in most worst airlines ever, bringing down their overall score. While their claim processing score isn’t the worst at 2.2, it still indicates potential challenges in resolving problems efficiently.

  • On-Time Performance Score: 6.3
  • Customer Opinion: 7
  • Claim Processing: 2.2

3. Egyptair

While Egyptair boasts a decent claim processing score of 5, their on-time performance score of 5.1 is a cause for concern. Frequent delays can significantly impact your travel plans. Customer satisfaction scores also fall short due to bad airlines services at 7.4, suggesting there might be room for improvement in overall passenger experience.

  • On-Time Performance Score: 5.1
  • Customer Opinion: 7.4
  • Claim Processing: 5

4. JetBlue

JetBlue presents a mixed bag. Their on-time performance score sits at an average 6.5, while customer satisfaction scores a slightly higher 7.9. However, claim processing remains a weak spot with a score of 4.2. This suggests that resolving problems like cancellations or lost luggage might take longer than desired.

  • On-Time Performance Score: 6.5
  • Customer Opinion: 7.9
  • Claim Processing: 4.2

5. British Airways

Despite a decent customer opinion score of 8.1, British Airways struggles with on-time performance, scoring only 5.9. This means you might face more delays and cancellations than average. Additionally, their claim processing score of 1 suggests a potentially lengthy and rigid process if you experience issues with lost luggage or damaged belongings. Due to these lost luggage issues, its better for the passengers to avoid to fly from British Airways.

  • On-Time Performance Score: 5.9
  • Customer Opinion: 8.1
  • Claim Processing: 1

6. Alaska Airlines

Alaska Airlines is an interesting case. They boast a strong on-time performance score of 8, indicating a reliable track record for getting you to your destination on schedule. However, their claim processing score falls short at 3.1, suggesting potential challenges in resolving issues efficiently. This might be a concern for travelers who prioritize a seamless claims process and avoid to fly from worse airlines.

  • On-Time Performance Score: 8
  • Customer Opinion: 8.1
  • Claim Processing: 3.1

7. Air Canada

Air Canada lands on the list with a concerning on-time performance score of 5.7. Frequent delays can disrupt travel plans and cause unnecessary stress. While customer satisfaction scores a bit higher at 8.2, claim processing remains a weak spot with a score of 3.1. This suggests resolving issues like lost luggage or flight disruptions might take longer than desired.

  • On-Time Performance Score: 5.7
  • Customer Opinion: 8.2
  • Claim Processing: 3.1

8. Air Europa

Air Europa scores decently in both on-time performance (7.4) and customer satisfaction (8.2). However, their claim processing score of 2.4 indicates potential difficulties in getting repay or resolving issues related to lost luggage or flight disruptions. This could be a deciding factor for travelers to avoid to fly from bad airlines.

  • On-Time Performance Score: 7.4
  • Customer Opinion: 8.2
  • Claim Processing: 2.4

9. Gulf Air

Despite a strong on-time performance score of 7.9, Gulf Air falls short in claim processing with a score of only 1.4. Lost luggage or flight disruptions, resolving them might be a lengthy and frustrating process and this considered the Gulf airlines the most unsafe airlines for lost items. While customer satisfaction scores a decent 8.3, the potential claim processing struggles could be a significant drawback.

  • On-Time Performance Score: 7.9
  • Customer Opinion: 8.3
  • Claim Processing: 1.4

10. Turkish Airlines

Turkish Airlines rounds out the list with an on-time performance score of 5.8, which means you might face more delays than average considered as the world’s worst airlines. While customer satisfaction scores a relatively high 8.5, claim processing remains a concern with a score of 5.1. This suggests resolving issues like lost luggage or flight disruptions might take time and effort.

  • On-Time Performance Score: 5.8
  • Customer Opinion: 8.5
  • Claim Processing: 5.1

By avoiding the worst airlines in the world and choosing wisely, you can significantly reduce travel stress. Remember, a little research goes a long way. So, take charge, plan your trip carefully, and soar through the skies with confidence!

FAQs

What is the worst airline in the world?

Based on this list, Spirit Airlines takes a strong contender spot for worst airline in the world because of more delays and terrible claiming process for lost luggage or damage could significantly disrupt your trip and leave you frustrated.

Are budget airlines always on this “worst” list?

Budget airlines often appear on such lists because they might prioritize lower fares over in-flight amenities or spacious seating. However, some budget airlines perform well in certain areas like on-time performance.

Is it always worth paying more for a better airline?

Not necessarily. If the budget airline performs well in areas important to you (on-time performance for a short trip) and the price difference is significant, it might be a reasonable choice.

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